Who we have trained
Lean service training is, for some, the start of a real change in the way they work and think. oee trained over 2,000 people in the first 2 years of delivering Lean service training. These students have come from a broad range of organisations.
Here are some graduates of our courses and what they said about their experience:
Tailored courses testimonials-
NHS Primary Care Trust Heywood, Middleton and Rochdale
Introduction to Lean - student comments
Melanie Renwick
Chief Administrative Officer
Glencairn Insurance Brokers
"Fantastic - thank you!"
Lean Practitioner - student comments
Healthcare Professional
Management
Shropshire NHS
"I've really enjoyed learning about Lean in more detail"
Sam Hobert
IT servicedesk manager
RBS
"I've found the course very very useful"
John Abson
Production Manager
SC Johnson
"There's a buzz in the office here when someone else gets the news that they've passed their project - the guys have been highly motivated to complete the course and really see the benefit of it in the job marketplace."
Rhoda Avanzado
Acting assistant service manager of licensing
Westminster City Council
"I always find that at the end of the day I get to take home some very practical toolkits which I can use right away."
Finlay Nelson
Interim Manager with specific experience in the FMCG Sector
“I thoroughly enjoyed the Lean Services course and Cath Walker was great as course leader. It certainly met my expectations. Having searched the internet for the right course this was perfect for me, a good balance of practical/team exercises to support the theory. Overall it was good fun and a great learning experience. I hope to be able to do more with oee in the future.”
Grant Jenkinson
Productivity and Improvements Manager, Operations
Europe Arab Bank Plc
“Over the years, I have come away from many training courses having considered them valuable, specific and good value yet upon reflection I had taken very little tangible learning away from the classroom. The oee courses I have attended have been a breath of fresh air in the sense that the format, content and delivery is both fun and intriguing but the key is that they really do have some 'teeth' in offering effective skills and knowledge that can be practicably applied across a wide spectrum of sectors. The coaching is lively and personal and delegates are actively encouraged to bring their experiences and challenges to the table. An excellent format/structure and a very valuable and enjoyable experience.”
James Tazzyman
Business Improvement Engineer
AgustaWestland Helicopters
“I found the oee courses I attended a worthwhile and enjoyable experience. The content of the courses was delivered professionally and they supplied a good level of knowledge and application of lean techniques.”
John Myatt
Healthcare Director
Serco
“I found the course to be highly valuable as a means of augmenting my existing knowledge of service improvement, the course combined theory with practical activity in a way that really brought to life the subject matter. The course had a rich mix of participants from a variety of backgrounds and this added to the effectivness of the course.”
Simon Temperton
Head of HR processes and systems
Halcrow Group
"A fabulously stimulating 3 day course, which not only gives an insight into Lean theory but provides an excellent blueprint for managing teams"
