Clients
Lean service training is, for some, the start of a real change in the way they work and think. oee trained over 2,000 people in the first 2 years of delivering lean service training. These delegates have come from a broad range of organisations. We like to keep in contact with the people we train and for them to be able to keep in touch with friends they make on our courses. We’ve created a Facebook Group to make this happen and we hope you’ll get involved in it.
Here are some graduates of our courses and what they said about their experience:
Lean Foundations- delegate comments

Finlay Nelson, Interim Manager with specific experience in the FMCG Sector
'I thoroughly enjoyed the Lean Services course and Cath Walker was great as course leader. It certainly met my expectations. Having searched the internet for the right course this was perfect for me, a good balance of practical/team exercises to support the theory. Overall it was good fun and a great learning experience. I hope to be able to do more with oee in the future.'
Europe Arab Bank Plc
Grant Jenkinson, Productivity and Improvements Manager, Operations
'Over the years, I have come away from many training courses having considered them valuable, specific and good value yet upon reflection I had taken very little tangible learning away from the classroom.
The oee courses I have attended have been a breath of fresh air in the sense that the format, content and delivery is both fun and intriguing but the key is that they really do have some 'teeth' in offering effective skills and knowledge that can be practicably applied across a wide spectrum of sectors.
The coaching is lively and personal and delegates are actively encouraged to bring their experiences and challenges to the table. An excellent format/structure and a very valuable and enjoyable experience.'

Serco
John Myatt, Healthcare Director
'I found the course to be highly valuable as a means of augmenting my existing knowledge of service improvement, the course combined theory with practical activity in a way that really brought to life the subject matter. The course had a rich mix of participants from a variety of backgrounds and this added to the effectivness of the course.'
Introduction to Lean- delegate comments

Glencairn Insurance Brokers
Melanie Renwick, Chief Administrative Officer
'Fantastic - thank you!'
Lean Foundations- delegate comments

AgustaWestland Helicopters
James Tazzyman, Business Improvement Engineer
I found the oee courses I attended a worthwhile and enjoyable experience. The content of the courses was delivered professionally and they supplied a good level of knowledge and application of lean techniques.
Tailored courses testimonials-
NHS Primary Care Trust Heywood, Middleton and Rochdale

